Review Notifications

[Rosa]

Is anyone getting GBP reviews email notifications? We haven't been getting any review notifications for the last 2 days and I'm wondering if anyone is running into the same situation.

 

[AndreaBerens]

It looks like we have been getting them, we got one yesterday anyway

 

[AndreaBerens]

Is anyone getting GBP reviews email notifications? We haven't been getting any review notifications for the last 2 days and I'm wondering if anyone is running into the same situation.

Actually, I guess we are having the same issue, I was mistaken. Have you tried contacting Google Support?

 

[Rosa]

Actually, I guess we are having the same issue, I was mistaken. Have you tried contacting Google Support?

not yet, I wanted to see if anyone else was running into this same issue. We just got 1 this afternoon after 2 days. We usually get a ton and we can see our clients have received reviews in these past 2 days, its just the review email not coming through.

 

[keyserholiday]

I haven’t received review notifications in a few years. I don’t rely on Google. I set up review monitoring via Yext.

 

[Tim Colling]

I haven’t received review notifications in a few years. I don’t rely on Google. I set up review monitoring via Yext.

Same here. We DO occasionally receive notifications, but we use third-party monitoring also. Actually, we use two such things: HighLevel and LocalViking.

 

[BobRango]

I'm having the same issue (started on May 1st) - I run an agency and manage around 75 business profiles and it's only happening on that account that manages a lot of profiles (my smaller account that manages 5 profiles is still receiving new review email notifications.

I've escalated it to Google and am waiting to hear back, was anyone here able to figure out how to fix this? I always thought 100+ business profiles on one email account is when you stopped receiving new review email notifications.

 

[Tim Colling]

Remember:
Google breaks things all the time
Often, they don't fix them right away, or sometimes, never fix them
They don't care about you or your business

That's just the way it is, now.

 

[BobRango]

Remember:
Google breaks things all the time
Often, they don't fix them right away, or sometimes, never fix them
They don't care about you or your business

That's just the way it is, now.

Hey Tim - that makes sense and I completely agree!

Are there any good 3rd party platform options to get email notifications when my clients get new reviews? I'm managing around 80 Google Profiles now for my agency so I'm not sure what my best option would be for 3rd party options.

I saw in your previous reply you mentioned HighLevel and LocalViking. Would I need to pay for a separate subscription for each Google profile I manage or are there plans to use their services for multiple accounts?

Thanks!

 

[Tim Colling]

Hey Tim - that makes sense and I completely agree!

Are there any good 3rd party platform options to get email notifications when my clients get new reviews? I'm managing around 80 Google Profiles now for my agency so I'm not sure what my best option would be for 3rd party options.

I saw in your previous reply you mentioned HighLevel and LocalViking. Would I need to pay for a separate subscription for each Google profile I manage or are there plans to use their services for multiple accounts?

Thanks!

With HighLevel you can have as many locations as you wish with either the $297/mo or the $497/mo plan. HighLevel is SO much more than just a GBP tool, though. It is the foundation for most of our business now.

LocalViking is sort of pay by location in the sense but I don't know what the pricing is anymore, since we've been on a legacy plan ever since they launched.

 

[GMBapi.com]

@BobRango - you can also try our free trial. We offer some unqiue features for reviews like deleted review monitoring, real time review import, customisable AI agents for bulk reply, our custom created topic and sentiment analysis. But there is a lot more features for agencies. Like monthly subscription to sync your GBP with one our our three citation partners (optional extra, per month and per listing). We also offer all functionality on bulk uploading services, photos or (hyperlocal) content. We are hoping to launch full competitor monitoring and geo grids by the end of the quarter, included in the standard pricing!

And you can test us for free. No credit card needed. We charge slightly more than $6 per listing per month when you have between 100-200 listings. If you dont like us, you will have a good idea of the type of feature you willl be looking for in solutions that require you to pay upfront.