Review Notifications

[Rosa]

Is anyone getting GBP reviews email notifications? We haven't been getting any review notifications for the last 2 days and I'm wondering if anyone is running into the same situation.

 

[AndreaBerens]

It looks like we have been getting them, we got one yesterday anyway

 

[AndreaBerens]

Is anyone getting GBP reviews email notifications? We haven't been getting any review notifications for the last 2 days and I'm wondering if anyone is running into the same situation.

Actually, I guess we are having the same issue, I was mistaken. Have you tried contacting Google Support?

 

[Rosa]

Actually, I guess we are having the same issue, I was mistaken. Have you tried contacting Google Support?

not yet, I wanted to see if anyone else was running into this same issue. We just got 1 this afternoon after 2 days. We usually get a ton and we can see our clients have received reviews in these past 2 days, its just the review email not coming through.

 

[keyserholiday]

I haven’t received review notifications in a few years. I don’t rely on Google. I set up review monitoring via Yext.

 

[Tim Colling]

I haven’t received review notifications in a few years. I don’t rely on Google. I set up review monitoring via Yext.

Same here. We DO occasionally receive notifications, but we use third-party monitoring also. Actually, we use two such things: HighLevel and LocalViking.

 

[BobRango]

I'm having the same issue (started on May 1st) - I run an agency and manage around 75 business profiles and it's only happening on that account that manages a lot of profiles (my smaller account that manages 5 profiles is still receiving new review email notifications.

I've escalated it to Google and am waiting to hear back, was anyone here able to figure out how to fix this? I always thought 100+ business profiles on one email account is when you stopped receiving new review email notifications.

 

[Tim Colling]

Remember:
Google breaks things all the time
Often, they don't fix them right away, or sometimes, never fix them
They don't care about you or your business

That's just the way it is, now.