Recent content by Hammer

Were you able to get it resolved by changing to a SAB? Jason, this signage thing is a pain. We have businesses who meet with clients at home offices that are licensed mortgage broker addresses, but don't have a sign - they don't need one. So therefore the only way this business meets the...

What about getting the business reinstated as a SAB (service area business)?

We use Grade.Us to monitor reviews, so we can see when Google reviews suddenly disappear. This is a long established GBP, and this week suddenly 14 reviews disappeared!! I'm so tired of this happening, and even more frustrated that we have no recourse. This is a legit business with legit...

I'm following this, we have the same issue as well. Google just tells us to wait for a response, even though it has been almost two weeks...

You got a response???? (I can’t even get that lol.)

Yeah it does suck. I’ll have to check the api thing, because I can’t even get a reply back from multiple emails. We have multiple listings with this issue right now, new clients who set their stuff up all wrong and we are cleaning it up. thanks for the reply Ben.

If the number is incorrect on FB, why not correct it directly as an admin of the FB business page?

Getting support right now is fruitless. We’ve sent email after email on different listings with different problems and never got a reply from a single one.

We have this happening to over 15 listings now, that won’t update, or update and revert... its maddening. I’ve sent in 6 emails and don’t even get a reply....

Thanks Darren, I appreciate the reply. I keep a close eye on what we give access too (since we are responsible for so many accounts), and I know for sure it's not that (I don't use Yext or similar app for sure). I will remove the other users to see if maybe it's something on their end, for the...

We have over 200 listings, and recently (since the COVID stuff) we are seeing really strange/problematic behavior from Google. IN this short video, I show how we update a listing, and then it suddenly reverts back with the dreaded Google orange. We are seeing this on multiple locations. I am...

We have some businesses that are NEVER getting published (one in particular coming up on 3 weeks), and others that are verified within the day. Google is wayyyyyyy out of sorts right now. We're having problems left and right :( I don't think it's the vertical as much as it is Google right now...

Just sharing experience. During the COVID limitations, we changed or added 12 locations/listings that were still showing “under review” or weren’t publishing properly. I went back and re made and applied the changes to 6 of them. Those 6 all went live with the updates. The other 6 are still...

OK, got more info (but don't see how to edit or delete the original post). Apparently, Google is pulling old posts (back from February and March) that were posted to our accounts. Not really sure why, the posts don't actually violate any terms... but whatever. Frustrating that we could only...

We manage about 200 listings, and actively post on half of those as part of our services. This morning we got notifications on all of them that we had a post taken down... yet upon checking them the post seems to be just fine. I'm guessing this is just an error... anyone else have this today?