Recent content by IanJohnson

I have been seeing this too on most of the listings we manage (150+) almost all week. I'm assuming this is a bug because nothing happens and the button doesn't go away when I scroll to the bottom to accept/confirm the info. Does anyone know of a way to make sure the edits go through/the...

My client's law office was destroyed in a recent hurricane and they informed me that they will not likely be able to return to the space until sometime next year. Understandably, they are concerned about their GMB listing getting suspended if Google finds out that the physical location is "no...

I have a client experiencing something similar. They are a law firm and a client of theirs left them a review and called to tell the firm about it, but when my client went to check it out so they could respond, the review could not be found. The woman who left the review sent my client a...

Reviews and replies have been turned back on for all of the listings we manage (mostly personal injury lawyers) but new reviews are still not being published, so it looks like we are still ways out from a return to full functionality. However, I have noticed that other GMB edits are being...

Looks like Google is starting to turn some GMB features back on. Checking in my GMB dashboard today, it looks like reviews and review replies have been reinstated. Q&As are still disabled and other edits are still not being published. I've also noticed that some of the COVID-19 notices on...

A few clients that I work with have multiple locations (10+) and when performing a "generic" search, using just the name of the business, no local (GMB listings or map pack) results are shown. I'm guessing that this may be due to the number of locations for these businesses and the fact that...

I recently had a client ask if Google uses the amount of driving direction requests on their GMB listing as a ranking factor and if they should be encouraging more of their customers to use this feature to boost their rankings. To my knowledge, this won't push the needle in any meaningful way...

Do you just use generic photos of the law firm's staff for products? Or what types of photos are you including?

Hello all, I have heard that the Products section of GMB is hot right now and it should be utilized while it is being prominently displayed. However, most of the clients that I manage are lawyers/law firms and they don't really offer any products per se; I have primarily been utilizing the...

Unfortunately, no I do not have much experience with GDS, but I will do some research and look for some online courses over in the next few days

Thanks Joy, I will definitely check out MapLabs!

I will definitely check this out, thanks Phil. What kinds of goals would you set up specifically for local?

Hello all! I am a one-man local SEO team at a small SEO agency and I am looking for some advice in regards to revamping my local reports. I am only about 15 months into the industry and a lot of of my knowledge has been self-taught from videos, articles, forums like this one and LOTS of trial...