Recent content by kennyj22

Thank you Stefan that is helpful and likely what happened. Do you know if there's any way to retrieve those reviews?

Hi, We have a new SEO customer who was previously running pay per click ads. They have never had a google business profile, but they said they used to have 25 reviews on google. I'm wondering if this is possible, maybe on their google ads? In the past were people able to leave a review for a...

Thanks for your responses. I'll try reaching out to support

We submitted our verification video 8 days ago and it still shows "processing" Is there any way to speed this process along? Google says it could take up to 5 days, but we're past that.

We've been reporting legitimate spam for one of our customers, a plumber for several months, with absolutely no luck from the SPAM team at Google. Yes, we've used the Redressal form. Is that team still there?

Just an fyi for me it took 2-3 weeks following video verification to get this resolved.

Thanks everyone.. Yes finally after contacting Google we did have a video verification call. After that it still took them 2-3 weeks to actually move my client but they DID finally do it.

We have been trying to move a PI Attorney's office for 2 months.. have verified with a postcard twice and GBP just wont move them! Any help you can provide would be appreciated.

I have the same thing happening for my client.. We've received 15-20 fake positive 5 star reviews recently. My customer doesn't use anyone else to soliicit reviews we only use Gatherup. We were hit by a bunch of negative reviews last year and reported them and maybe 50% of those were removed...

It doesn't look like I'm affected by the KS bug.. I'm just NOT showing up on Google. Very frustrating when the entire first page is full of SPAM listings.

OK so we are now verified for 5 days but I can't find my listing on Google Search.. Even when i search for the client's name "Mountainvue Appliance Repair" their GMB listing doesn't show up.. Does anyone have any insight as to why this is happening? I see them on Google Maps if i search their...

THANKS! I'll try this if nothing else works.

Hey Ben, I'm happy to answer any questions you may have.. I'm just wondering why they aren't sending the postcard?

Phil, 1)no there are no other businesses at this address. 2) It's a SAB 3)mtnvue.com This is just a simple, straightforward Appliance Repair Company working out of their home.

We've tried the requesting the postcard 3 times.. its now been two months.. Then we scheduled a video call with Google 3 days ago.. No postcards ever received. No verification even from the video call where my customer showed them his warehouse, tools, truck, business license, insurance, and...