Recent content by merlin_1234

100% agree - I guess what I'm trying to figure out is if there's a way to 'soften the blow' of closing down the GMB. At the moment the big bold 'Permanatly Closed' messaging when anyone performs a brand search isn't sitting well with my client. If we could silently remove the listing...

Thanks @Colan Nielsen ! I probably should have been clearer and noted that it's a retailer that's moved to purely ecommerce - so they won't be offering any appointments, and they'll be shipping worldwide. Is changing the listing to SAB still the best approach?

Hi all, I have a client who has recently had to close their physical store and move all of their business online. We've marked the GMB as permanently closed but the client isn't happy with this messaging appearing in the knowledge panel in the big, red, in-your-face way it does. Does anybody...

Hi Colan - unfortunately my client is super protective about the brand and don't want us posting anything public. Apologies as I know it's difficult to suggest a solution without seeing the issue firsthand. And yes, it does have the "Located In" link pointing to the hotel listing.

Hi all - I posted a similar question in a subforum a couple of months ago but didn't manage to find a solution... My client owns a hotel with multiple outlets inside - all food and beverage, a couple of bars and a restaurant. One of the bars (frustratingly) includes the name of the hotel -...

I've got a client who's purchased a hotel. They've changed the name but the address is remaining the same. We are in the process of getting the old listing marked as 'permanently closed' but I'm keen to know if there's a better solution. Ideally, my client doesn't want patrons of the old...

Thanks @Lluc - we're still investigating but appreciate the help. If we don't get anywhere I'll repost in the GMB forum. No loss of visibility on those listing for us on those dates my side. Just looks like a random blip in this case.

Hey @Lluc - thanks a lot for your reply. I didn't know that could be manually submitted, that's a great addition in any case, so thank you! I actioned that and the Bar listing actually disappeared overnight - alas it's come back now. Citations are as good as they'll ever be - we do regular...

They are not, no. All of the markers are set within the hotel limits though, and the addresses all align. As far as I knew that's the only signals we can send, connecting the dots is up to Google (i.e. there's no manual entry for that)...or is there something else I could do there?

My client owns a hotel with multiple outlets inside - all food and beverage, a couple of bars and a restaurant. One of the bars (frustratingly) includes the name of the hotel - i.e. "The Hilton" & "The Hilton Bar". The issue is the bar is now appearing in place of the hotel for all branded...