Recent content by neighbor_google_maps

I have seen both answers on posting on the GBP "feed updates" that is helps and that is does not help. We are considering posting multiple times a week. Will this have any impact on ranking or more keywords from searches or signal to Google we are active on this profile? I heard some people...

Hi AspiringMapExpert - Would love to learn more about your process from applying to getting those 566 verified. I sent you a direct message.

If we have multiple locations should the description be a generic company description that is the same on all of them? Or should they be unique to the specific location?

We have an IVR that is 16 seconds long - then it goes to queue. Therefore if they hang up before 16 seconds then we term it a pre-queue abandon. We just track in manually in spreadsheets.

We have about an 80% Pre queue abandon rate with a filter requiring incoming callers to press 2. It used to be 1 but then a ton of bots were getting through. Is this normal to have 80% of people pre queue abandon?

I have a client that I am working with that has 80+ locations that they want added to GMaps but all of their individual emails are through Microsoft. I don't want to have to create a bunch of new Google emails for all of their locations or even create just one google account and apply for Bulk...

My personal theory is that due to all of the lay-offs that Google had, they were short staffed and couldn't handle the load for verification. They needed more people and they didn't have the budget so they had to outsource it to people in call centers who may not do the best job. Additionally...

Would anyone be able to help answer this? Maybe @Colan Nielsen or @keyserholiday?

Sure thing, I could've explained this a little better. Imagine I am Pizza Hut. I have some locations that are really good - big city, brand new, look super legit. I also have some locations that are less nice, small town, maybe run down location with no signage. I want everything to be up, and...

If video verification fails you can submit a reinstatement form: Submit a reinstatement request - Google Business Profile Help If it takes longer than a week, you can resubmit or contact support: Google Help

I don't think there is. You can always attach photos for the public to view, but you wouldn't want your electricity bill and office lease to be public. No.

I personally own around 40 pins right now that are branded with my company name and use my company website. Some of these pins have been plagued by video verification and suspension. In addition to the ones I own and manage, I also help other people create pins that use my company website...

I know that having an account owner or manager of profiles that has made edits is a big no no. It can lead to account level suspension if any one of the edits you made is deemed spam or suspect. There are a couple of individuals that have made profiles that are owned by our company that have...

OK thanks so much! This is super helpful. One more question - Can you add locations manually or in bulk while you are being Chain verified?

Cool! Thanks so much! I just wanted to confirm that after being bulk verified, it sounds like we can just bulk create new locations and they will automatically be approved. Is that true? I saw an article that you wrote @krystaltaing and it seemed like you alluded to that being the case...