Recent content by Nikki Brown

Hi Scott, Clustering is based on the business that has the first position so often the map shifts when the #1 business changes.

I remember a few years ago the "attorney" schema was depreciated so we started using LegalService instead. Over the past few months, however, I'm finding that LegalService is no longer working the way it used to (gold stars don't show when marking up reviews). I switched them back to Attorney as...

Hi guys, Looking for some opinions here... Does anyone have any examples where using a more specific type of LocalBusiness schema has had a positive (or negative) impact on a client? For example, a lawyer using Attorney schema or a construction company using HomeAndConstructionBusiness schema...

@Pam Weber thanks for sharing! They told me over the phone that the app is new and they're testing out these community offers. I doubt there are many people using it.

@Pam Weber Did you have any success with this? We tried it with one of our clients and they didn't get any traffic from it. We ran the offer until the end of the year.

The most important category to have correct is the primary. You need to have the right primary category to rank for your most important keyword. If you're not sure what that category should be, take a look at what your top ranking competitors are using as their primary and consider doing the...

Try removing the address and selecting a service area - that should do the trick. In order for a business to show their address, they need to see customers at their location, be staffed (so someone can just walk in) during their business hours, and have adequate signage. If the address was...

Did you have their address showing? Since they go to clients it's likely a SAB, which means you need to hide the address on Google.

Here's the link to the article: When Can Service-Based Businesses Have Multiple Google My Business Listings? - Sterling Sky Inc

Thanks for sharing! I'd be interested to see how people interact with those devices vs mobile

Those are all great suggestions on how to get a multi-location business to rank but I just want to point out that Google doesn't generally allow SABs to have multiple locations on Maps - some exceptions do apply but based on what I understood about your business I don't believe they apply to...

Hi Pam! Thanks for sharing. I haven't seen this yet but it looks like it allows local businesses to add offers for State Farm clients who are using the State Farm app. Seems like it could a great opportunity - I'm going to test this out with a few clients and report back.

Hi everyone, I was doing a search today for "Car insurance Miami" and found multiple listings for a company called "Estrella Insurance" who seems to be using numbers (#1, #20, #31) as their descriptors. Is this against Google guidelines? I know that descriptors are allowed (although not always...

I've had an experience with a rep from India as well (I can only assume because the rep has a somewhat thick accent) and it was not a good experience. He did not understand what I was asking him and instead of trying to figure it out he rushed me off the phone. I called back and spoke to someone...

Yes it does. Thank you so much! :)