Recent content by Positiveim

Yes

yes i'm using BL but the pin appears when zooming in and out of maps. I didn't think SAB's should have pins either but it seems they do in some views. The address is hidden in the gbp

Yes, thats where I’m heading. When we do a brand search the pin is correct. However, keyword based searches are wrong

We always check everything in incognito. The screenshot shows their sab boundary. The pin when it shows is over Haddington to the east and well outside the boundary

It’s not. It is outwith the perimeter of the boundary of the sab. We removed East Lothian from the list of areas so it was only Edinburgh city. The boundary is now correct but the pin is still in the centre of the old perimeter

The green arrow corresponds to the geometric centroid

apologies, I misunderstood, the red arrow points to where the wrong pin is. The green arrow points to where they are actually located (correct hidden address)

yes it does

Our client recently switched to a SAB to fix a suspension. When doing so they specified service areas that created a SAB boundary that extended about 20 miles east of the city and as a result the pin that occassionaly appears when zooming in and out was miles away from their actual location. I...

I've seen this as well for a client's SAB. Some searches at a zoom in out show a pin. It's very random and difficult to replicate. More importantly my clients PIN is outside his service area by several miles.

We got it back after 2 appeals. How did it for you?

and here is this fantastically useful response from Google support - go back into the loop!! Hi, Thank you for reaching out about your Business Profile. When we looked into your issue, we found that your profile is disabled. Profiles may be disabled if they don’t follow our guidelines. While...

We had a client appeal rejected so we updated the profile with what we think might be causing this issue. Both myself and the client have gone through the submit appeal process but we get to here and get stuck in a loop. No idea why it says Business Profile doesn't exist but if you click on it...

Just reporting this for the records. I have a client that has received new reviews over the last 10 days. Reviews are listed but the review count has dropped 3 times in 4 days. Total should be 46 but has now dropped to 34! Quite distressing for the client.

we gave up and created a new profile