Recent content by ScottNaughton

Has anyone had any luck contacting Google support when two separate locations are incorrectly marked as duplicates of one another? I support a lot of automotive clients and they have 3 locations at the same address. At times, Google will mark the Service department and the Salesfloor as a...

Does anyone have a good way to get a duplicate fixed on Google? I have two locations with different names and one has a suite address and they are located in a mall. Google marked the location as a duplicate and changed the name so I have two locations with the same name in the account. I...

Has anyone realized the lack of support Google has offered lately? I am noticing a lot more templated responses that either don't make sense or are totally wrong. Does anyone know if Google has changed their support team or if they are going through staffing issues?

I am trying to find the link in the back end of Google but can not find it anywhere?

Has anyone notices hour and phone number changes taking a lot longer to be published on Google? If so, does anyone know why?

I have been requesting bulk verification for weeks now and Google support does not seem to understand what that even is. I have done this before but for some reason, support seems to think I am speaking a different language. The Profile has more than 10 businesses, every location is named the...

Has anyone experienced a Google listing totally being removed by Google? We had a newly created listing that was verified and opened on 8/5 and now it is just gone from search and maps. There is no evidence that it has merged with another location or anything of that nature. The listing is no...

A client of mine in the automotive space has posted to Google post numerous times in the last couple of months yet the latest post on the listing is from Feb. If you scroll through the Feb post and get to show more than all the posts show up. I have talked to Google support and they say they...

My company has had issues creating locations for our clients because our Agency account keeps getting blocked. Does anyone know how to get around this? Below is the screen that pops up after you push "Add business"

Hello, I have been trying to Bulk verify a GMB for months now. I have jumped through all the hoops Google has asked me to and cleaned up the locations to follow all their guidelines. After I did everything they asked they said this account can not be verified, I looked in the account again and...