Recent content by SocialSpark

Perfect, thank you!

Hey Elizabeth, My client is ready to do this now, and i'm wondering if you're referring to a specific link that you can share when you referenced following "hybrid-business guidelines". I don't want him to blow it!

Ok, that's great to hear! I will read the article anyway because I have other clients who may need it! Thanks :)

Thank you so much for the link to that article, will definitely study it. Also, for your suggestions for what to get updated first. We'll actually be going from a storefront (albeit a home address), to an SAB. If I have the signage and everything updated can i reasonably make a Tree Service a...

I have a Tree Service client who came to me with an existing GBP that used his home address. He wanted to start doing local ads, so, fearing a loss of ranking or suspension if I changed it, I left the address alone. Now, 2 years later, the client is getting a divorce and has moved from the...

Thank you for your suggestion! I will share with my clients.

Thanks, will do. When and how do I "escalate? "

Thank you. This is the reply they told me they want to post, what do you think about it? What category should I flag them under? Neither name is a patient. One review just says "Horrible office staff and doctors that don't care at all." and the other says nothing. How do I "escalate" them for...

My client is a doctor's office. They had a patient call for an appt. who hadn't been seen in 18 months. The office manager wouldn't give her an appt because she had an outstanding bill which had been turned over to collections. Although she was rude and demanding, she offered to pay part of the...

Thanks for that info, the client didn't ask, it's just he's seeing a dip in traffic again and I'm always looking for ways to give him a boost.

Thanks, that's good to know!

I have an attorney client who has an office, but he meets clients all over the state. Is it helpful to add service areas to his GBP, or will it create problems? I don't want to lose the ability to display his reviews on his website, which you can't do with a service area business GBP, but he is...

Will that help with related keywords in the map pack, like DUI lawyer?

Thanks for these suggestions. I will take a look at all of them. For #1, His business name is "Law Office of..." Is that not enough of a keyword? Are you saying he should officially change his business name to something like "Criminal Defense Law Office of..." or "(criminal lawyer name)...

I manage the website and GBP for a defense lawyer in a solo practice. His rankings took a big hit in September, and have decreased to nothing after December. I have done everything I can think of. I've compared his GBP to other attorneys, and everything looks good. I created "products" to link...