Recent content by Tim Colling

Sadly, Google seems to have stopped removing "conflict of interest" reviews now and they don't even offer it as an option when you report reviews. I don't understand why they have done this.

Googe seems to very hit or miss now. You cannot count on them to do what they say they will do, sadly.

Thanks. That's very interesting information. Google... Argghhh!

The point of this exercise was to report and hopefully remove favorable reviews on competitors' websites from their employees, on behalf of some of our clients.

Hey @Stefan Somborac I just realized that the "appeal" step won't work, when these are employee reviews posted on a Google Business Profile that belongs to a client's competitor. The appeal process is only available for reviews on your own Google Business Profiles, not someone else's. Right?

Thanks for your help, @Stefan Somborac !

I suppose that we'll need to do this two-step from now on. What an odd change for Google to have made. It seemingly results in more work for us AND for them.

No, I was asking whether you have personally seen cases where clicking on the link to report a review produces this new list of choices that does not include "conflict of interest" as one of the choices.

Hi @keyserholiday i understand that. My point, my question, was whether you or anyone else has been seeing this removal of the "conflict of interest" option. It would be helpful to know, either way.

Ah, thanks for that information, Jason. Still I wonder why I have this new set of choices for review reporting that do not include "conflict of interest" when (as far as I know) no one else does. Have you encountered this yet, in your work?

Ok @keyserholiday et al... I reported 13 reviews, across four different Google Business Profiles in different cities across the USA, using that odd new "Low Quality Information" category, all of them have reviews which are clearly left by employees, based upon the wording in the review remarks...

Ok, I will try that.

If it’s a new layout then I wonder how we can report conflict if interest issues with reviews.

Here is more information. Apparently that option "conflict of interest" as well as "spam" are not available when I'm using my business email address (which is on a Google Workspace account), but those choices ARE available when I am using my personal email address (which is on a different Google...

Here is what if shows for that option: