Recent content by Vicky Trainor

Mark as spam!

Hi all, One of my client's competitors has actually registered his business as both (not the real business name) "ABC Locksmith" AND "ABC Locksmith - Local Locksmith - Locks Specialist". I've still reported it (via suggest an edit) but just wondering if anyone else has experienced this? It's a...

For example, where maps results include snippets from reviews relating to the search query. Is it only snippets from the actual review which qualify? Does/can Google ever grab a snippet from the review response? (I suspect NO as that would no doubt encourage a whole heap of spammy...

Annika that is such a cool idea. 😍 But what if a business already has a QR code which has been created so that customers can "check in" for contact tracing mainly (though in this case it's an SAB that visits people's homes). It would surely have to be a separate QR code?

Thank you Colan! Good advice. Much appreciated.

Hi All, I've found a national competitor of one of my local clients who has multiple GMB listings for multiple capital cities at various locations (both are SAB's). The GMB name generally includes the suburb/region serviced by a franchisee, but each listing links to the website home page and...

Thanks Phil, I already checked that and the category "pet supply store" doesn't come up even for a bricks & mortar business. Do you think it's worth trying to contact Google...it seems like it could be a mistake? I could understand it if restricted to a physical address non SAB business....but...

Hi Phil, I forgot to mention that! Australia :) Thanks for your reply!

My client has an online shop selling pet supplies. She also attends local markets and is keen to promote local sales. The most relevant category for her website is "Pet Supplies Store" but this doesn't come up as one of the available categories. I thought it might be because she had not...

I've just had a client advise me that his customer who left a review 3 days ago can see it when SHE looks at his GMB profile but no-one else seems to be able to? We certainly can't. I'm assuming that this will rectify itself in time. Service Industry in Australia.

Thanks for responding, Joy. I don't know, I'm not sure. According to ahrefs there are no backlinks - so I guess we're fine. Thanks.

Hello & thanks in advance. My client changed changed business name and branding but since his domain name is generic we're keeping it for now. However, he had a https://old-business-name.business.site/ and when I was updating that with the new business name & branding I also changed the url...

Hi again, We are looking at the one site one gmb solution. Question is, site A is ranking better - especially in Maps. Site B would be redirected to Site A. Site B's GMB profile has 4 times the no. of reviews as Site A's so we plan to keep Site B's GMB profile. Question is....will we loose...

I haven't looked in to this yet, so would be grateful if anyone can save me the time to research it - I was hoping, assuming even, that they would be able to combine their reviews from both listings. Thanks for flagging this.

Thanks Stefan & @Phil Rozek good advice. Will converse with client and hopefully get the ball rolling here. Appreciate your help! :-)