Adding Users To GBP - Could It Trigger Revalidation?

[JS Girard]

A pattern we've been noticing of late is clients validating GBPs through video on their own and when they invite us, it immediately triggers a revalidation.

Is this normal? Could the act of adding an agency account to the GBP be the trigger for these or are we just getting paranoid?

 

[Colan Nielsen]

Unlikely, but possible. If Google has some sort of issue with the manager account, it could cause issues.

 

[JS Girard]

I'd be surprised if they had some flag on their accounts. These are typically clients creating their first GBPs.

I assume if it were the agency account (with over a thousand GBPs in it), a "problem" would mean suspension.

 

[Colan Nielsen]

I would contact support and see what they have to say about it.

 

[SSMMatt]

How does one contact support these days?

 

[Colan Nielsen]

Here you go Sign in - Google Accounts

 

[JS Girard]

How does one contact support these days?

The old contact is also visible in the photo gallery (for the profiles that still have the old-style one) and the website:

 

[SSMMatt]

Thanks!