Anyone noticing reviews not being added to profiles?

[nathangdavidson]

Hi,

I just wondered if what I'm experiencing is an isolated incident.

One of my clients has received confirmation that they submitted a review on my profile, but it's not showing and I've received no notification.

If this is isolated can anyone think what might be causing this?

Thanks

 

[Norbert Z.]

Hello, do you mean an e-mail notification or an application on your smartphone? If not, the reviews show up after a few days on GMB.

 

[nathangdavidson]

Hello, do you mean an e-mail notification or an application on your smartphone? If not, the reviews show up after a few days on GMB.

Thanks for this, I've always thought reviews were added immediately. I'll be more patient!

 

[Craig McBreen]

Hi,

I just wondered if what I'm experiencing is an isolated incident.

One of my clients has received confirmation that they submitted a review on my profile, but it's not showing and I've received no notification.

If this is isolated can anyone think what might be causing this?

Thanks

One of my clients submitted a review and Google almost immediately deleted it. When I asked about it I received a canned response from Google about their review policies but the review was genuine, well-written, etc., so I don't know why it was removed. She tried to post the review again but I've yet to see it and that was about a week ago. I contacted Google help again but they are saying the same thing.

Also, I did see her initial review before it was taken down but never received an email notification. Not sure why.

 

[JoyHawkins]

It sounds like the review got filtered. I did a piece a few years ago on the most common reasons for this: Why Did Google Remove Some of My Reviews?

 

[nathangdavidson]

It sounds like the review got filtered. I did a piece a few years ago on the most common reasons for this: Why Did Google Remove Some of My Reviews?

Thanks, I'd missed that Post, I agree, this seems the most likely