Cordell Crowley
Member
- Joined
- Oct 17, 2018
- Messages
- 129
- Reaction score
- 119
Not sure if Apple Maps has had a horrible glitch or if this is on purpose, but all of our listings we have claimed have disappeared from our Apple Business Register account. Logging into all 3 of our Apple accounts (we use one for each division we have so as not to clutter one sole account) and all 3 of them have zero claimed listings now. I've submitted tickets for each account to Apple Support to see if they can provide any insight into what has happened, but wanted to post here as a bit of a PSA to anybody else who uses Apple Business Register to claim client listings and to see if it's affected anyone else.
One other thing is that when claiming a business listing now, it pops up a new screen to input our business information first so Apple knows who is claiming the listing and how we're related to the business. This is my first time seeing this, and I'm wondering if this extra bit of verification is what's related to all previously-claimed listings disappearing... Here's a screenshot of it:
After completing this step, the rest of the inputting information for the client and verifying the claim with a phonecall is same as normal.
One other thing is that when claiming a business listing now, it pops up a new screen to input our business information first so Apple knows who is claiming the listing and how we're related to the business. This is my first time seeing this, and I'm wondering if this extra bit of verification is what's related to all previously-claimed listings disappearing... Here's a screenshot of it:

After completing this step, the rest of the inputting information for the client and verifying the claim with a phonecall is same as normal.