More threads by sarmcl

sarmcl

Member
Joined
Jul 7, 2017
Messages
164
Reaction score
55
So here is the dilemma:

  • Client has purchased locations from a company and the old company had TERRIBLE Google Reviews
  • Client DOES have the credentials to the GMB account
  • They want to go through some rebranding but do not want the bad reviews to be tied to them. New management, new employees, etc.

Trying to think some work arounds for the client. Any suggestions or advice is greatly appreciate. One of the ideas we had was:

1) Create new GMB listing with new rebranded name and use a tracking number for phone. Would this work? Or would this be considered a dupe because the address remained same? Reason we thought to use a tracking number was so there was a differential from the old listing.


Thank you in advance!
 

JoyHawkins

Administrator
Local Search Expert
LocalU Faculty
Joined
Aug 23, 2014
Messages
4,853
Reaction score
2,508
You should be able to get the old reviews removed. In this case, I believe they will remove ALL reviews up to a certain point. Your best bet is to reach out to GMB and explain the situation.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU Event

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


QRCode

QR Code
Top Bottom