More threads by Luca


Oct 8, 2013
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in the last period, a client of mine (small chain) has had a drop in new reviews.

All other insights are growing, but the number of new reviews is not.

Do you have any ideas?
Schermata 2019-12-06 alle 11.40.23.png
Hi @Luca What is their review gathering process? (Automated? In person ask?..etc)

Has anything changed with the process since the drop in reviews?

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