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fisicx

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I've been doing some work with some local clients and investigating booking applications. Some of them take the potential client off-site to make the booking and some can be integrated into the site. Some of them are very prescriptive about how a booking is made, some are more flexible (eg: morning or afternoon v 10.15 next Tuesday).

The testing I've done suggests the integrated booking system with more open or flexible timings have a better UX.

Has anyone done any long term testing of the efficacy of various booking apps and platforms?
 
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