Brand New HVAC GBP verified by text and then suspended

[Brian - TGL]

By the time I got to the end of the setup wizard the profile was suspended for deceptive content & behaviour.

The incorporation name is Company Name Inc. & initially the GBP was named Company Name & Refrigeration.

I updated it to just Company Name (I have read in multiple places that Google prefers the LLC/INC etc is not included in the GBP name?). Made sure the name is consistent across the website also.

Primary - HVAC contractor
Additional - Furnace repair service
Additional - Air conditioning contractor
Additional - Air conditioning repair service
Additional - Air conditioning system supplier

SAB with a new website, clear mention of all 5 categories on the landing page.

Seeing as it was already hard suspended, I updated everything else of pertinence: secondary categories specific to their business, added the chat via sms, utm code the the URL.

Added a cover photo, logo & about a dozen installation photos.

Tomorrow submitting the first appeal here:

https://support.google.com/business/workflow/13569690?sjid=4624130735756919215-NC&visit_id=638768159347678899-1141487743&p=manage_appeals&rd=1

Have the incorporation certificate and the business license registered at the home address to be submitted.

Anything else I should be getting in order before the submission?