Brand Visibility Issue Caused by Building Entity

[NevenaIvanova]

Hello,

I have a weird issue with the Knowledge graph visibility of one of my businesses when searching with brand keyword.

The hotel page is optimized at 100%, please find its link here.

The link to the building entity interfering with the business is here.

In the past, I've been told that buildings cannot be removed from the map. If this is the case, I would suggest detaching the hotel name from it. That way it would stop appearing for brand searches and the visibility issue would be fixed.

Any suggestions and assistance will be highly appreciated.

Thank you,
Nevena

 

[JoyHawkins]

Hey Nevena,

That building shouldn't have a name on it. I checked with one of the Maps Product Experts and he said the process for this is for you to post a thread on the Google Maps forum and one of them can ask Google to remove the name.

 

[NevenaIvanova]

That sounds promising, thank so you much Joy. I just posted a new thread in the Google Maps forum.