Call Tracking Metrics reports - is anyone noticing incorrect data?

[Tim Colling]

We use Call Tracking Metrics for some clients, and we have noticed that across the board, all clients show significantly lower incoming call volumes for January 2022.

Is anyone else noticing this? I'm leaning toward questioning the data, since it's that way for all clients that we have on CTM.

Thanks in advance for any input you might have regarding this.

 

[Colan Nielsen]

Hi Tim,

I have not noticed this. Both using call tracking metrics and callrail, and also inside Google business profile insights.

 

[Greg Schueler]

I have noticed this too, with CallRail,

 

[Tim Colling]

Hi Tim,

I have not noticed this. Both using call tracking metrics and callrail, and also inside Google business profile insights.

Thank you, @Colan Nielsen

 

[Tim Colling]

I have noticed this too, with CallRail,

Thank you, @Greg Schueler