sixthcitysarah
Member
- Joined
- Oct 9, 2019
- Messages
- 101
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*Posting on behalf of a coworker:
A dental office we work with is trying to gain access to their Google My Business profile but all verification methods have been attempted so we cannot gain access as their digital marketing firm.
Sadly, the client does not have access to any of the emails listed as owners on the account.
Here's an image of what comes up:
We've had a support ticket with Google My Business support since 3/29/2021 for this issue. Their methods to resolve the issue are not accessible due to Google currently having no options left for us to verify our affiliation with the account.
Any idea what we can do next?
(*My coworker has also tried posted in the GMB support forum but her posts are being deleted/not published for some reason. I can provide the business URL/support IDs if needed)
Thank you in advance!
A dental office we work with is trying to gain access to their Google My Business profile but all verification methods have been attempted so we cannot gain access as their digital marketing firm.
Sadly, the client does not have access to any of the emails listed as owners on the account.
Here's an image of what comes up:
We've had a support ticket with Google My Business support since 3/29/2021 for this issue. Their methods to resolve the issue are not accessible due to Google currently having no options left for us to verify our affiliation with the account.
Any idea what we can do next?
(*My coworker has also tried posted in the GMB support forum but her posts are being deleted/not published for some reason. I can provide the business URL/support IDs if needed)
Thank you in advance!