KristiSimone

Member
Joined
May 21, 2019
Messages
15
Reaction score
11
Hi, all. Now that GMB has added the option to request "bulk" reviews via key platforms (Facebook, Twitter, WhatsApp, and Email), what do you think this may mean for requesting reviews from the same location?

It is widely known that Google "penalized" businesses for multiple reviews from the same IP address. For the dental practices that we represent, we stayed away from encouraging reviews from patients while they were in the office.

Do you think the penalty still stands? Or is it ok to ask patients while they are in the office to review the practice from their mobile phone or tablet?

Screen Shot 2020-04-20 at 9.21.59 AM.png
Screen Shot 2020-04-20 at 9.22.03 AM.png
 
Joined
Mar 12, 2020
Messages
28
Reaction score
20
Unless they were connected to the dental practice's Wi Fi hot spot they would use the IP address from their cellular carrier.
 

KristiSimone

Member
Joined
May 21, 2019
Messages
15
Reaction score
11
Ok, is it still ok for patients to review the practice from the office if they are using the practice wifi?
 

Scott Rawlins

Moderator
Joined
Nov 14, 2012
Messages
1,107
Solutions
1
Reaction score
395
Not really. They will likely get filtered out if G sees them coming from the same IP.
 

keyserholiday

Moderator
Local Search Expert
LocalU Faculty
Joined
Jul 27, 2017
Messages
441
Solutions
1
Reaction score
540
Please note that Google turned off the ability for new reviews to be posted on March 20th. They are slowly allowing businesses to have new reviews posted as of April 9th. Please make sure that your business is able to have the new reviews show up prior to soliciting reviews. You can and should solicit reviews shortly after they leave the business. Some review platforms have reminders that they can send to follow up with the client to leave that review.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

LocalU

LocalU Nov2021

Newest Posts

Most UpVoted Answers

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom