Client created a new GBP while trying to access the original. Now Original is marked as a duplicate. What are the best steps to fix.

[Kaycie Smith]

Client was trying to access their google business profile and actually created a new one. The old one is now marked duplicate. Its been a while since I have had to fix this. What are the recommended steps.

I only have access to the original profile that is now marked duplicate in my dashboard.

TIA!

 

[JS Girard]

Validate the new GBP if it's not validated yet and work on that. There's to my knowledge, literally no way to undo a merger (there are stories floating around, but they're always about two completely different businesses)