Customer Journey Tools

[MoneypennyCO]

We have a client who would like to track not only where his site visitors go within his site after landing on it, but also track where they go after leaving his site. Are there any "customer journey" tools out there that you all would recommend? Thanks!

 

[whitespark]

It is not possible to identify where a customer goes after they leave your site. You could track clicks on outbound links, though. Capture outbound links - Analytics Help

For tracking how they navigate through your site, I like Hotjar - Heatmaps, Visitor Recordings, Conversion Funnels, Form Analytics, Feedback Polls and Surveys in One Platform