Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,282
Reaction score
704
One of my clients just received an email from Google with the subject line, "Photos are missing from your [company name] listing on Google". The client forwarded it to me, and it turns out that while every one of their locations in GMB has photos, Google is now prodding them to enter many more photos in several categories:

Interior photos
Add at least 3 great interior photos to show customers what your business feels like inside.

Exterior photos
Add at least 3 great exterior photos to help customers recognize your business.

Photos at work
Add at least 3 photos that are representative of the services you offer.

Team photos
Add at least 3 photos showing your management team and your employees.

Additional photos
Add additional photos of your business that don't fit in any of the other categories.​

Is this a sign of some new initiative from Google? It's going to annoy my clients and they're going to wonder whether I have overlooked doing something for them. Sheesh!
 

MizMolly

Member
Joined
Nov 25, 2015
Messages
8
Reaction score
5
I have received two emails (for two different clients) from Google which say:
'Customers may be looking at an outdated photo on Google'
But I only put these photos up for these clients two months ago.
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
I'm seeing other posts about changes in the way Google handles communication about images.

Here's a good one from Mike:
<a href="http://blumenthals.com/blog/2016/05/27/google-local-image-photos-lets-link-anywhere-but-your-site/">Google Local Image Photos – Let’s Link Anywhere but Your Site</a>
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Here's another from our Pro Community from Mike Blackmore.

<a href="https://plus.google.com/u/0/+MikeBlackmore/posts/MzgijUcgtEi">Hello Local Pro's - Need Some Help Please</a>

I have a client that is having competitor images appear in their photo carousel, it is being pulled in organically through a 3rd party website (DealerRater).
 

Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,282
Reaction score
704
Thanks, Linda. I don't know what's going on with Google (who ever really does??) but it never hurts for us to post these questions / heads up notices here and elsewhere, if only to inform the community, right? ;)
 

riverspearce

Member
Joined
Mar 23, 2015
Messages
2
Reaction score
2
I too have received one of these for a client. I also know that Google is getting more aggressive about selling photography services to SMB's, where they send a photog out to take pics of the inside of the office, outside, employees, etc. Then they're uploading/etc into your GMB page, too I think. They're operating through 3rd party photog's, but all in all, I think it's probably a good service for the average SMB who's not going to necessarily do something like this. But makes sense that if you receive this email, then receive a knock on the door for photography services...hmmm...
 

Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,282
Reaction score
704
I don't mind it when Google stirs the pot and pokes the client "bear" if that ends up helping the client or producing more billable work for us, or best of all, both.

But when they just poke the bear for no apparent reason and then run and hide, it's a bit annoying. <sigh>
 
Similar threads
Thread starter Title Forum Replies Date
jvaquino Email From Google About GMB Photo Google My Business & Google Maps 2
S Not Receiving confirmation email - Google Outage Contact Us Messages 1
F Replied to some stupid chain email, ended up getting my Google account disabled, got back on, now all my GMB listings are 'Suspended' but live in maps Google My Business & Google Maps 6
CarrieHill Emails from Google "Unpublished Google My Business listings about to be deleted" - Don't Panic! Google My Business & Google Maps 3
A Weird Email from Google? Google My Business & Google Maps 14
S Google places email signature with updating review count Google My Business & Google Maps 9
L Get Email Notification for Google Review but not showing in Dashboard Local Reviews 4
S Google Q & A Email Notifications Google My Business & Google Maps 6
Jac New Feature >> Got an email from Google >> New! Earn Local Guides points for amazing lists Google My Business & Google Maps 2
S Google Analytics not sending emails. Resource error. Google News: Important Changes & Features 0
Brodie Clark Google My Business now showing an email address field? Google News: Important Changes & Features 5
S Email about Google + Google My Business & Google Maps 4
Linda Buquet DUPE Re: Google Maps Platform Announcement email Recycle Bin 0
djbaxter Google Maps Platform Announcement email Google My Business & Google Maps 14
Priya Chandra Email - A new way to verify listings on Google My Business - Confirmed Google My Business & Google Maps 6
Linda Buquet Google Now Sending Google My Business Performance Reports via Email Google My Business & Google Maps 1
Chris Ratchford Warning Email re Google Places Duplicate Listings Google My Business & Google Maps 53
Jamie Steigerwald New emails from Google Places? Google My Business & Google Maps 6
Linda Buquet Google Attempting to Rectify Dual Claimed Local Listing Problems w Email Warnings Google My Business & Google Maps 16
Julian Thomas How to Change Authors (Email) for Google Authorship Google My Business & Google Maps 3
Jo Shaer Google+ Business Page Verification Emails Google My Business & Google Maps 8
djbaxter Google error sends out "Googlebot Can't Access Your Site" emails Organic SEO 0
S Weird "Scare Tactic" Email From Google Adwords Express? Google My Business & Google Maps 7
Linda Buquet WARNING - Google Maps Phishing Email - Maybe Malware? Local Search 3
shondarogers Manual Google+ Verification email from Google!?!? Local Search 4
shondarogers does changing admin email on google account affect the places/Google+ access? Help & Support for Google Local 1
S Not Receiving confirmation email Contact Us Messages 0
Chris Ratchford GMB account login using @pages.plusgoogle.com email Google My Business & Google Maps 1
J Unable to Log Into Client's GMB with Agency Email Help & Support for Google Local 5
ChristianRdz Missing GMB review email alerts Local Reviews 2
Zdenek Horak Interesting review: the owner sends an email and offers money Local Reviews 5
Justin Mosebach PSA: Attempts to hijack listings (don't ignore these GMB notification emails) Google My Business & Google Maps 4
Tim Colling How to find the email address of another User on a GMB listing Google My Business & Google Maps 3
freerunr Email Notifications: Listings marked as duplicates Google Duplicates & Merges 2
D Are Others Getting Emails For Backlinks From Free Stock Photos? Organic SEO 3
CoRichardson Question & Concern Regarding Article About Stay Verified Emails Help & Support for Google Local 9
Simon Cox Anyone seen a Stay Verified email from GMB before? Google My Business & Google Maps 4
Niki Gross Email notifications for Q&A Service Area Businesses 1
K Help to access GMB page where no longer own email address Help & Support for Google Local 3
C How to Claim a GMB listing with a lost Email Google My Business & Google Maps 2
A No more email clue! Google My Business & Google Maps 26
Kevin Marshall Should I Create a New Email Address For Citation Work? Citations 11
C Simple & Cheap Multi-Location Review Request Email Generator? Local Reviews 3
Garrett Sussman 25 Email Review Request Subject Line Templates Local Reviews 2
Dan Foland Anyone else getting email notifications from GMB alerting them of listing changes? Local Search 7
djbaxter Question: Do images in emails reduce deliverability? Marketing 9
Garrett Sussman The Effectiveness of Email Marketing Versus SMS Marketing Local Reviews 7
JoyHawkins View Emails of Other Managers on a GMB Listing Google My Business & Google Maps 12
Garrett Sussman 3 Insights For Crafting An Effective Review Request Email Drip Campaign Local Reviews 3
Eric Shanfelt Local business emails I can subscribe to? Marketing 1

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom