Colan Nielsen

Administrator
Moderator
LocalU Faculty
Joined
Jul 19, 2012
Messages
3,705
Solutions
4
Reaction score
1,836
Last week GMB tweeted out that they added a help center document titled Businesses affected by COVID-19: Provide customers with updated info

Today, I am seeing a module directly inside the GMB dashboard with a CTA to "Learn More" about how a business can let customers know about changes to their business due to COVID-19.

gmb coronavirus.png


This is the first time I have seen GMB prompt a business owner to update their business information based on a current event.
 

WesMichy

Publicist at Sterling Sky
Administrator
Moderator
LocalU Faculty
Joined
Feb 4, 2019
Messages
13
Reaction score
20
I'm doing some spam reporting and I noticed that the GMB Redressal Form now has the below banner announcement. It states GMB will be delayed in reviewing reported listings due to a skeleton crew for COVID-19 precautions.

1584149595106.png

"As a precautionary health measure for our support specialists in light of COVID-19, we're operating with a limited team. Thanks for your patience, as it may take longer than usual to connect with us. For additional support, consult the Help Center. "

Wonder what kind of average turnaround we'll see in the near future?
 

Lluc

Member
Joined
Sep 20, 2018
Messages
83
Reaction score
60
We are getting the same notifications however, the locations we manage are all hotels and neither Google Posts nor business description are available for hotels, so it is not possible to update the businesses information.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom