Joined
Oct 15, 2015
Messages
68
I used to be able to call the Google Ads support number and then pick an option that would transfer me to GMB support. Does that phone support still exist? I'm guessing no due to Covid. If anybody has a phone number that works, can you please share it.
 

Lanerizz

Member
Joined
Feb 26, 2019
Messages
77
Hey Scott, I chatted Google Ads support to get a GMB listing issue fixed and that greatly expedited the process.
 

Chaddow

Member
Joined
Sep 5, 2016
Messages
109
Seems that social support is still not functioning which is a shame as there is a few issues for my clients it would really helpful in resolving at this stage

@Lanerizz is that the chat you access through the help dropdown ?
 

Chaddow

Member
Joined
Sep 5, 2016
Messages
109
Is everyone else still only able to contact support through email/form

Still no movement within the social support team?

Just got a lot of tickets on the go at the moment
 
Joined
Oct 17, 2018
Messages
120
Looks like Chat Support is back. Got connected on it earlier and got an issue resolved that was taking weeks previously with the back-and-forth of email between us and GMB Support. Hopefully it stays for good this time.

Google Chat.png
 

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