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I got an alert last night that the Google Places Guidelines changed - For the Better IMO!
It's always been against the rules to add city or keywords to the business name on the Places listing. However violating that guide also helps ranking. So therefore many people do it anyway.
The MapMaker guidelines are inconsistent and blatantly say you can add city or keyword to name.
"A name should not include: Description or contact information. Exception: Single descriptor with business location or service offered by the business can be added to the name"
So those of us that are TCs raised the issue with Google and asked for there to be more clear and consistent guidelines, so when we tell folks in the Google Business forum adding city to business name is not allowed, we have something to back us up. Well I guess so far they have not been able to get the MM guidelines changed but it looks like they just amended the Places Guidelines to clearly specify that adding city to name is not allowed.
Here are the old and new guidelines with the changes highlighted in red.
NEW PLACES GUIDELINES
Business Name: Represent your business exactly as it appears in the offline world.
- Do not include marketing taglines in your business name.
- Do not include phone numbers, store codes, city names, or URLs in the business name field, unless they are part of your business name.
- Do not attempt to manipulate search results by adding extraneous keywords or a description of your business in the business name field.
PREVIOUS PLACES GUIDELINES
Business Name: Represent your business exactly as it appears in the offline world.
• Do not include marketing taglines in your business name.
• Do not include phone numbers or URLs in the business name field, unless they are part of your business name.
• Do not attempt to manipulate search results by adding extraneous keywords or a description of your business in the business name field.[/COLOR]
I just had one of the consultants I trained, who was having a hard time getting a big franchise to rank, tell me he had talked to several "industry pros" who all told him to add city to each location.
It's easy to think it's OK, and it was hard to convince business owners and consultants alike it's not allowed, if it's not even in the guidelines. So I'm really glad it's spelled out.
Now the next step is to get them to enforce it. I reported this blatant spam back in September and it was never removed. That Chiropractor has like 30 violations including GEO stuffing and KW stuffing on multiple spammy listings. But now at least I can point MM volunteers and editors to a guideline that clearly prohibits adding city to business name.
Off to tell Google thanks!