Sincere thanks, Eric, for the very kind mention, and to Linda for the kind words.
That was a real download of my brain, covering so many missteps I've seen local businesses accidentally make that have resulted in them getting all tangled up. I've heard from a couple of owners/agencies so far that the list helped them catch some mistakes they'd made, so that's really positive!
I'm grateful to you, Eric, for highlighting my article here.
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