More threads by Bernhard

Bernhard

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I have a customer who gave me permission to use her login to invite other admins. I did this, however the person in question informed me that he did not receive an invitation. I deleted this invitation and sent it again, same result. The gmail address is correct and there is also no error when sending the invitation?

Does anyone here know more?
 

Phil Rozek

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@Bernhard, in the situation you describe, I've found it's always an issue of (1) the invitation going straight into the recipient's spam folder, or (2) Gmail threading the invitations together in a confusing way (i.e. the most-recent invitation is buried in the email thread under the old invitations).

(Others here seem to encountered a GMB bug, but I never have.)
 

Phil Rozek

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@Bernhard, yes, that would be a good next step to try. You may also want to try a non-Gmail address. Just to determine whether it's an email issue.
 

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