Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
I know some of you have had to deal with the problem of slanderous reviews, so hopefully the tips in the article below will help.

How To Remove Slanderous Google Reviews - A Case Study | SEOno

Earlier this week, I had to deal with a slanderous review left on my parents’ company’s Google Places (a.k.a. Google+ Local) page... Surprisingly, Google doesn’t exactly make the process easy. Well, they do, but it’s one of those ‘once you know, you know’ scenarios. And after reading about some horror stories, I wanted to outline how I managed it. So if you’re in a similar boat then I hope this helps you out.

4) Report legal action

This was the winner though. After doing all of the above, I investigated a bit more and discovered this post, which brought to my attention something I should’ve spotted in #1 above – this:

See the screen shot and more about reporting a review to Google legal. He said once he did that it, the fake review was removed 24 hours later.

Here is the link to another similar post with instructions too: How to get Google Places review removed

They are both saying to use the 3rd link on ‘this page‘ to submit a legal request. That page is about submitting a court order but I didn't see either author mention they got a court order - but I admittedly skimmed both articles.

Anyway, hope that info sends you in the right direction and helps if you ever have clients in this situation.
 
Joined
Sep 5, 2012
Messages
293
Reaction score
91
I know some of you have had to deal with the problem of slanderous reviews, so hopefully the tips in the article below will help.



See the screen shot and more about reporting a review to Google legal. He said once he did that it, the fake review was removed 24 hours later.

Here is the link to another similar post with instructions too: How to get Google Places review removed

They are both saying to use the 3rd link on ?this page? to submit a legal request. That page is about submitting a court order but I didn't see either author mention they got a court order - but I admittedly skimmed both articles.

Anyway, hope that info sends you in the right direction and helps if you ever have clients in this situation.
This is a good article notwithstanding the obvious legal inaccuracy in using the term "slander" instead of "libel." Slander is spoken mistruths to harm another whereas libel is published mistruths to harm.
 
Similar threads
Thread starter Title Forum Replies Date
HurricaneK8 More Slander Removed due to Lawsuit Threat Recycle Bin 4
W Remove Listing Google Local 101 4
Collin "Delete this listing" vs "Remove listing" Google Duplicates & Merges 4
NevenaIvanova Removing off-topic reviews posted before the business started operation Local Reviews 8
M Removing old GMB listing from previous owner of premises Google My Business & Google Maps 1
Professor M New Local European Local listing removals Process Google My Business & Google Maps 1
B Removed address to SAB now no longer showing in map pack Service Area Businesses 8
Nicole Basham Cons of Removing Second FB Page Profile/"Extra" Twitter account for Local SAB? Mobile & Social 1
W Is it possible to remove reviews on GMB? Local Reviews 4
Mike Yem Remove 3rd party messaging service All Things Google My Business [PRIVATE] (LocalU) 2
djbaxter Google Maps Removed 55M Reviews & 3M Fake Business Profiles Spam on Google 4
S How to remove a GMB from maps of a previous owner who ran 3 businesses from the same address Google My Business & Google Maps 6
Greg Bernhardt Implemented Remove Skype and add Linkedin for profile? Suggestions for the Local Search Forum 2
Niki Gross Tracking Variables Removed After Dec. Update Google My Business & Google Maps 1
djbaxter Mozilla to remove Site Specific Browser (Site as app, PWA-like feature) Mobile & Social 0
Steve Attarian Has anyone had luck removing a Review by a non customer that gave one star because she noticed that the staff didn't wear masks when she walked by? Google My Business & Google Maps 4
B Will Removing Addresses for Multiple State SAB Result in Dup Listing or Suspension? Service Area Businesses 4
K Google & Google Users Removing Items From Service Menu Google My Business & Google Maps 6
H Facebook removing recommendations and ratings Mobile & Social 2
Chris Ratchford Yelp won't remove a review from a rude reviewer Local Reviews 15
Tim Kahlert Google removed post snippet Google Algorithm Discussions 2
jeff_taylor GMB Removes Reviews from Local Pack Local Search 0
W Call Tracking being Removed NAP, Categories, Dashboard Data 10
WAHamilton Spam listing reported through Redressal Form and not removed. Next steps? Spam on Google 5
S 1-star review (not by customer) Can this be removed? Local Reviews 9
Rasmus Himmelstrup UTM parameters on the GMB website button keeps getting removed Multi-Location Issues 2
F Best Way to Remove a Practitioner Listing Google Duplicates & Merges 3
C A way to find a removed review? Local Reviews 2
STM Google My Business Duplicate Listing Removal and Dashboard Issue Google My Business & Google Maps 6
Danish Blackmail Review (Asking money to remove it) | Google support does not wish to take it down Local Reviews 2
billenross Location removed from maps All Things Google My Business [PRIVATE] (LocalU) 9
Mmclean07 "Remove" or "Permanently Close" Google My Business & Google Maps 5
Rich Owings How to remove reviews left by same person for each location All Things Google My Business [PRIVATE] (LocalU) 21
Chris Ratchford Can't find call tracking on website... need to remove it Ask a LocalU Expert [PRIVATE] (LocalU) 2
Aly Kurtz Removing map pin that isn't linked to a GMB Google My Business & Google Maps 0
djcoppedge Removing/Responding to Inaccurate Reviews in Healthcare Local Reviews 1
Lanerizz GMB Removing Short Names Google My Business & Google Maps 5
Mike Yem Removal of Business 360 view Ask a LocalU Expert [PRIVATE] (LocalU) 15
djbaxter Google AdSense Removes iOS & Android Apps From App Store Google News: Important Changes & Features 0
LisaB Removing 2 Duplicate GMB Listings Google Duplicates & Merges 9
Jac Delay notice on new Google review is removed Local Reviews 0
Bryan Bloom 👉 Ahrefs Users - Are you aware they removed client alerts? Is this an issue for you also? Local SEO Tools & Software 5
MKubot Google Removing Category NAP, Categories, Dashboard Data 2
K Help, False Listings, I've tried everything to remove them! It's bankrupting me! Google My Business & Google Maps 1
ChristianRdz Removing spam/fake reviews Google My Business & Google Maps 2
S UTM Tracking Being Removed Google My Business & Google Maps 20
Annika Neudecker Timeframe for review removals with legal complaints? Local Reviews 0
Rasmus Himmelstrup Removal of "Manage This Listing" - not possible? Multi-Location Issues 3
djbaxter New Removals report in Search Console Organic SEO 0
FriarTuck00 How Long Does It Take to Get Duplicates Removed? Google My Business & Google Maps 5

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom