Increase in deleted reviews

[Brian - TGL]

Anyone else noticing an increase in deleted/hidden reviews?

I track when reviews are removed from customer locations and among ~40 locations there are usually only1 or 2 removed each month.

The past weekend were 10 removals, all different locations and date ranges from 2020 through 2026.

 

[JoyHawkins]

Yes! I think @GMBapi.com tracks this. Do you guys have a chart that shows the last few months?

 

[GMBapi.com]

Hi @JoyHawkins @Brian - TGL - we will have a look at our data and get back by the end of the week. Working on a few urgent things at the moment.

 

[Rosa]

Yes! I think @GMBapi.com tracks this. Do you guys have a chart that shows the last few months?

Has anyone noticed whether the reviews are actually being removed? We're using Whitespark’s review export tool, and even though Google is showing a lower review count, the individual reviews still appear to be there. This has happened before, so I’m wondering if the review count is just glitching right now.