Is anyone NOT seeing Google Posts "insights" data?

[JRS]

Looking at previous posts we've made on Google "My Business" i.e Google Biz Profile and there are no #'s or insights or views data. Was showing in December. Not showing now. Anyone else seeing this? Did they hide this data somewhere else?

 

[JeffClevelandTN]

It was confirmed that Photo insights were being removed from Performance and the same appears to be true for Posts. Google no longer shows that Posts are included as a Performance Metric: Check your Business Profile performance & view Insights - Google Business Profile Help

It looks like you can access the Post interactions on an individual basis by clicking on the Post, when logged in as a manager. Since that info (for the time being) still shows on the individual posts, there may be some third party solutions that can access that info via the API.

While frustrating that the post metrics are removed from Performance, it is also frustrating that there isn't a more practical way to view "Updates" directly from the NMX interface.

 

[JoyHawkins]

I got an answer from Google on this:

"It’s important to us to provide merchants with helpful insights about their Business Profile’s performance on Google, and users can see a depth of insights in the Performance tab when they access their Business Profile from Search or Maps.

While we are moving away from providing Posts Insights, Business Profile users will continue to have access to a number of profile insights like profile views, number of calls, messages, bookings and others.

If you have further questions or need help with other issues, please visit our Help Center or contact support.

Thank you for your understanding and patience."

 

[keyserholiday]

I got an answer from Google on this:

"It’s important to us to provide merchants with helpful insights about their Business Profile’s performance on Google, and users can see a depth of insights in the Performance tab when they access their Business Profile from Search or Maps.

While we are moving away from providing Posts Insights, Business Profile users will continue to have access to a number of profile insights like profile views, number of calls, messages, bookings and others.

If you have further questions or need help with other issues, please visit our Help Center or contact support.

Thank you for your understanding and patience."

So Google basically is giving everyone the finger.