Issue: Service Descriptions Not Publishing

[SydneyMarchuk]

Hi everyone!

I have run into an issue with service descriptions.

Basically, when I post a description for a service within the recent 300 character limit, it doesn't seem to publish.

Past descriptions (longer than 300 characters) on other listings still seem to be published and accessible, however.

Has anyone else run into this problem or have insight on the situation? Is it a bug?

Any help would be greatly appreciated!

Thanks!

Best,
Sydney

 

[CarrieHill]

I just added a service with a description for a locksmith client but it's not live on their listing - I wonder if it has a lag?

 

[SydneyMarchuk]

I just added a service with a description for a locksmith client but it's not live on their listing - I wonder if it has a lag?

Hi Carrie!

In my case, the listings haven't had these descriptions published since we added them late last week. This is why I am thinking it's a bug and investigating further - hopefully, you have more success with the descriptions publishing!

 

[CarrieHill]

Joy is on vacation but let me know this is a known bug.....

 

[SydneyMarchuk]

Joy is on vacation but let me know this is a known bug.....

It seems to be a known bug! Joy has it in her guide for January technical issues.

Happy to hear this isn't a stand-alone issue. Hopefully it's fixed soon.