I am feeling the same level of pain. With more than 1,000 profiles, I get about 1-3 suspensions per week. The triggers are All. Over. The. Place.
- I have done as little as add a tracking string on the web URL to get suspended.
- I have set up a new business and provided a great video showing all required elements to be verified, it processed for days, then was suspended.
- One suspension is still at 30% under review since Sept. 8, 2025.
- This is the best one yet: set up a new business and I got the recorded video option to verify. I submitted the video and set up the profile. Within 4 days it went suspended, I sent in the appeal with evidence - I was denied. The profile sat idle for about 30 days because I was busy with other accounts and needed time to gather more evidence. Now, I have more evidence and I'm ready to submit the re-appeal. Click through to the profile: it's changed - now wants a video to verify.
I'm spending about 25% of my day, every day, chasing down evidence, submitting appeals, and re-appeals.
I had to solicit help in the Help Community because Google has a problem with a medical doctor with a brick and mortar practice, phone number and business hours, but his middle initial is a HUGE problem. "John C. Doe, MD" is on 3rd party directory sites while "John Charles Doe, MD" is on his medical license.
And. This. Is. Entirely. Unacceptable. So. I. Am. Told.