Map Thumbnail Zoomed Out (not showing the right states)

[GrizPrime]

I have a local roofing client that services Central Florida (Orlando to Tampa). Their map thumbnail shows Texas. Since they are a SAB, I don't have their address displayed. How can I influence that to go back to their actual SA?

 

[JS Girard]

Doublecheck each area of the SA? Usually that happens because there's some homonym that was added erroneously (see exemple in this thread). Sometimes an area is inexplicably disjointed and google has a small bit of it super far. I don't have an example of that one at hand. I've run into it with Canadian postal codes, and maybe it can occur with zipcodes too?

Also if you're 100% sure you fixed the SA, you may need to give it a few days or check in private mode because of caching shenanigans.

 

[Stefan Somborac]

@GrizPrime - Here's an example of what @JS Girard mentions. Note how this SAB has 3 service areas far enough apart that the GBP map zooms out and shows all 3 individually, instead of merging them into a single polygon.

If your client has a service area in TX, it might explain the map. Although if all the other service areas are in FL, I would expect the map to zoom out enough to show both TX and FL.

Any chance the business used to be in TX but moved to FL?

 

[JS Girard]

@GrizPrime - Here's an example of what @JS Girard mentions. Note how this SAB has 3 service areas far enough apart that the GBP map zooms out and shows all 3 individually, instead of merging them into a single polygon.

If your client has a service area in TX, it might explain the map. Although if all the other service areas are in FL, I would expect the map to zoom out enough to show both TX and FL.

Any chance the business used to be in TX but moved to FL?

The other case I meant was that sometimes an area (usually a postcode) will have a tiny bit of itself that is inexplicably located WAY farther than it has any right to be (we're talking hundred of miles away). This can only be diagnosed by individually examining each areas that were used to define the service area for anomalies. I sadly have failed to keep track of the few examples I've run into in the past, so I am incapable of providing link examples.