More threads by Matt Chauhan

Matt Chauhan

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Our clients are complaining that the reviews are not being published on their GBPs. I have contacted GBP support but getting no solid solutions from them. Not getting fruitful results either from the Google Business Profile Community. Any tips?
 

Orioricm

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The same happens to me. I think it's because Google thinks they are people in the business. In my case the costumers use the same wifi, I think that will be it.
 

Matt Chauhan

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@Matt Chauhan
I made a comment about this here: Google pushed out hidden reviews

Thought it might be helpful. I see you also are askign toward the end of last month, so was wondering if these are related.

Hi Will, thanks for the update. I did get a reply on the Google community forum yesterday that Google closed the case submitted by one of the webmasters without any reply and the reviews are still not published. I guess we have to live with that. This is very frustrating since our clients are working very hard to get new reviews, but Google is Google.....
 

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