rayrober

Member
Joined
May 15, 2019
Messages
22
Reaction score
9
Is anyone else experiencing a problem with missing ( non published) reviews? We a large UK franchisor with some 370 locations in the UK, all with their own verified GMB listings. Since the start of COVID we have had many instances where a client leaves a review and can see that review on Google, However this review does ever appear on Google itself ( and yes we have allowed to 7 to 10 days stated by Google). Of course Google will not enter into any dialogue and only answers via usually poorly written stock type responses referring to policies and repeating simplistic explanations of the review process.
 

warrenpd

Member
Joined
Dec 19, 2014
Messages
34
Reaction score
4
I'm seeing this issue too across hundreds of locations. Nothing being published for the last 2 days. Most wouldn't fall into Joy's article for being filtered.
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Top Poster Of Month
Joined
Jul 18, 2012
Messages
4,088
Solutions
9
Reaction score
3,494
Hey Guys - I'm hearing reports of this as well now from multiple sources. We also haven't received a single review alert for any of our clients today. I've brought it up with Google and will update you when I hear back.
 

djbaxter

Administrator
Administrator
Moderator
Joined
Jun 28, 2012
Messages
3,513
Reaction score
1,660
Any way to get the upvote button on the left and more prominent. I didn't know that was an option till you mentioned it. I'm all for voting for visibility.

@djbaxter - See above question.
Not that I know of at present. I believe this is hardcoded into the templates.

I think once you get used to it and know where to look on the right side it's pretty easy to find.

On mobile, it's below the post, at the bottom of the post.
 
Similar threads
Thread starter Title Forum Replies Date
C Review attributes gone missing Local Reviews 1
ChristianRdz Missing GMB review email alerts Local Reviews 2
M Missing reviews after business erroneously marked as a duplicate Google Duplicates & Merges 6
hollykaufman Google Review Responses Missing Local Reviews 2
P GMB Reviews Missing from Location Backend Local Reviews 0
j_holtslander OMG. Could this be the reason behind some missing reviews? Local Reviews 7
Hammer Review stars missing and reviews section moved down Local Search 3
j_holtslander "Highly rated" with 1 review? + Missing "Service" Google My Business & Google Maps 3
Dustybones Missing "Review Stars" in Google SERPS Local Search 2
Linda Buquet Major Update? Missing Links to Google+ Local Pages and New Review Windows Google My Business & Google Maps 24
Linda Buquet New Missing Google Review Problems Local Reviews 6
Keenan Glass Review ratings and time frame missing? Local Reviews 6
Linda Buquet New Google+ Local Review Bug - Blank Missing Reviews? Google My Business & Google Maps 0
Linda Buquet Awesome Solution to Google Missing Reviews Mess - Video Idea Local Reviews 4
Linda Buquet New Thread for Missing Google Reviews - Jade Explains Why Reviews Don't Show Local Reviews 4
Linda Buquet Missing Google Reviews - FTC Complaints and Several New Updates Local Reviews 12
Linda Buquet Google Places Missing Reviews - Google+ Local Review Spam Update Local Reviews 20
Cherie Dickey Something funny going on in Google Maps... am I missing something? Google My Business & Google Maps 1
B GMB listing missing from search, dashboard and GSC. Yikes!!! Help & Support for Google Local 3
TriciaClements Menu/products missing from GMB dashboard Google My Business & Google Maps 6
P Missing category, what to do? Google My Business & Google Maps 3
NevenaIvanova Missing Identity Photos in GMB Google My Business & Google Maps 6
EmilyW Repeated immediate GMB suspension: what am I missing? Google My Business & Google Maps 7
Nikki Stine GMB Insights Data missing for May 4 - 6? NAP, Categories, Dashboard Data 5
rayrober Missing Product Editor Google News: Important Changes & Features 1
lancemoore22 Google Products Missing? Google My Business & Google Maps 5
Claire Carlile Goodbye Google product posts - I'll miss you 😭 Google My Business & Google Maps 1
B there's something missing Contact Us Messages 1
keyserholiday Google My Business missing photos workaround Google My Business & Google Maps 20
BenFisher Trending GMB Q&A Gone Missing? Google My Business & Google Maps 35
ABuck Missing UTM Links in GMB Local Search 7
Justin Mosebach Missing Store Codes in GMB? Google My Business & Google Maps 16
J New GMB Dashboard Missing Many Important "GMB Classic" functionality Google My Business & Google Maps 4
Colan Nielsen [Missing Data Alert] Knowledge Panel Seems to Have Removed Physical City Data Local Search 9
ashley.smith Help! Missing Service Options Google My Business & Google Maps 7
OnlineLobstar Subdirectories go missing in GMB website url? Recycle Bin 0
AndySimpson Subdirectories go missing in GMB website url? Google My Business & Google Maps 4
Phil Rozek GMB "insights" missing from search results? NAP, Categories, Dashboard Data 2
T HELP: Missing Pin Google My Business & Google Maps 3
Linda Buquet DAVID - Banner Spot Missing? Admin Stuff 24
Chris Prendergast Missing Stars on Bank Map Pack Listings Google My Business & Google Maps 1
Garrett Sussman The Crucial Component Your Inbound Marketing Funnel is Missing Local Reviews 0
JoshuaMackens Cases of Homepage Missing From Google? Organic SEO 0
Tim Colling Email from Google: "Photos are missing from your...listing on Google" Local Search 9
Eric Rohrback Google Maps App now lets users add Missing Businesses Google My Business & Google Maps 1
Margaret Ornsby Okay, what am I missing. Google My Business & Google Maps 3
JoyHawkins A Big Marketing Opportunity Most SMBs & Local Consultants Miss Local Search 9
M Did I miss an update today? Local Search 9
Linda Buquet Service Area Businesses with Hidden Address Missing from Google Search Map? Google My Business & Google Maps 39
JoshuaMackens Knowledge Graph "People also search for" Missing? Help & Support for Google Local 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom