- May 15, 2019
- Reaction score
Is anyone else experiencing a problem with missing ( non published) reviews? We a large UK franchisor with some 370 locations in the UK, all with their own verified GMB listings. Since the start of COVID we have had many instances where a client leaves a review and can see that review on Google, However this review does ever appear on Google itself ( and yes we have allowed to 7 to 10 days stated by Google). Of course Google will not enter into any dialogue and only answers via usually poorly written stock type responses referring to policies and repeating simplistic explanations of the review process.