Need Help with Verifying - Google Support 404 Error

[morganbloom]

Hi Everyone,

I need help verifying my client's GBP. Usually I'm able to contact support and submit pictures/copy of lease etc. The issue is - I can't reach Google support.

I go through all the Google support steps to the button where I can press "Get help with verification" and then it takes me to a 404 URL error page.

I had my client try on his computer and he reached the same error. I saw something on Google that said they're experiencing an outage but it's been like this for a week now and I can't figure out another way to contact support since their profile isn't verified yet.

Does anyone know how I can contact support another way? Or any other fix for this?

Thanks,
Morgan

 

[Colan Nielsen]

Hi Morgan,

Yes there are a bunch of known issues with some of the tools right now.

Here's the official announcement and it has the links to workarounds and forms that you'll probably find useful.

Manage issues during support tools outage - Google Business Profile Community

 

[morganbloom]

Hi Morgan,

Yes there are a bunch of known issues with some of the tools right now.

Here's the official announcement and it has the links to workarounds and forms that you'll probably find useful.

Manage issues during support tools outage - Google Business Profile Community

That page is unavailable unfortunately but thanks so much for your response I appreciate it!