Prepopulating Q & A Section as Owner

[Lanerizz]

You used to be able to post questions as the Owner of the business, then answer them to create a "FAQ" section. Trying to do it on a new client and it keeps posting them as my personal profile. Is there a specific trick to this I am forgetting? I am Owner not Primary Owner if that makes a difference.

 

[pony]

It seems to be a bug at the moment:

Issue With Responding to Q&A on Google My Business | Google Business Profile (GBP) & Google Maps

There appears to be an issue right now with businesses not being able to respond to questions on their listings as the owner. When answering a question posted on a Google My Business listing, the response shows up as your name instead of from the owner. I've seen several reports of this on the...

www.localsearchforum.com

 

[Lanerizz]

Hey there it is, thank you!