Problem with GMB Everywhere Chrome Extension. I have installed the extension, however, my categories and audit buttons are not showing.

[Medicareexpert]

Hi: I installed the extension about 10 days ago and have had ongoing issues. I've been chatting with the company and they can't figure out the problem on Google Maps. When they type my business in maps.google.com, they find the categories and audit buttons. However, when I type in the name of the business on my computer and another computer, neither shows up.

Florida Seniors Health Insurance

www.google.com

This is what they see:

florida seniors health insurance - Google Search

Another question, Google Maps has my business showing as "Health Insurance Agent, (Florida Seniors Health Insurance). However, my website shows "Medicare Insurance Plans" and "Medicare Insurance Agent" which is more accurate. Can I correct that on Google Maps or on my Google Profile?

 

[Brian - TGL]

Double-check to make sure the extension is active in Chrome by clicking the icon that looks like a puzzle piece (red arrow in my picture) . . . make sure you see GMB Everywhere in the list (green arrow in my picture):

 

[Medicareexpert]

Double-check to make sure the extension is active in Chrome by clicking the icon that looks like a puzzle piece (red arrow in my picture) . . . make sure you see GMB Everywhere in the list (green arrow in my picture):

Hi: I think you found the problem. I checked the permissions on my GMB Everywhere extension and I hadn't allowed access to the Incognito Mode. Once I turned that on, my categories and audit buttons showed up. Hopefully that solved the problems. I really appreciate your assistance.

 

[Tony Wang]

As for the Business name, you should use the actual name of your business. You can change it on your Google profile, but it has to reflect your actual name. Your website is not clear as to what the name of your business is.

Your domain name is floridaseniorshealthinsurance.com, and your copyright says Florida Seniors Health Insurance, so no surprise that your Google listing is named that. You should make it more clear, whatever your name is.

Ideally, it should match any business documentation you have, such as DBA filing, etc. If you get suspended, you'll need good documentation to get your listing back up.

 

[Medicareexpert]

As for the Business name, you should use the actual name of your business. You can change it on your Google profile, but it has to reflect your actual name. Your website is not clear as to what the name of your business is.

Your domain name is floridaseniorshealthinsurance.com, and your copyright says Florida Seniors Health Insurance, so no surprise that your Google listing is named that. You should make it more clear, whatever your name is.

Ideally, it should match any business documentation you have, such as DBA filing, etc. If you get suspended, you'll need good documentation to get your listing back up.

Thank you for your observation. I corrected the website so Florida Seniors Health Insurance shows in my Header prominently next to the Logo. I also have an LLC filed with the State of Florida with the same name.