AdvoAd

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A client has opened a new location. I've created a GMB listing and requested the postcard to verify the listing. Today I have received the postcard and now things start to get complicated: When I try to enter the code, the system redirects me to a page saying "In order to verify your listing you need to update your company information. You company information contains errors, please take a few minutes to correct them -> Update contact details (LINK)" When I click that link, I get to the normal info page in the GMB dashboard but there is no way to tell what info is missing/wrong etc. Everything is there and correct (of course unless the fields that I don't/can't fill in because it is not a SAB, there are no special opening times, they don't have products etc.!

Any advice on how to get to the page where I can enter the PIN?
 

JoyHawkins

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I think this might be a bug. Can you post a screenshot and the name, address, and link to the GMB dashboard for the listing on the GMB forum here? Reply with the link to your thread and I'll ask Google about it.
 

AdvoAd

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I think this might be a bug. Can you post a screenshot and the name, address, and link to the GMB dashboard for the listing on the GMB forum here? Reply with the link to your thread and I'll ask Google about it.
Done. I added the information to an existing thread. Obviously other users got the same problem: I can't verify my business as it says there are errors. I can't find such errors. Can anyone help? - Google My Business Community

Thank you for your help, Joy.
 

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