Q&A vanished after adding Products to business profile

[RobbertKleijwegt]

I have added Q&A tot a business profile. Upvoted the answers and questions to make sure it stands out very nicely. The next day I started with adding Products to the profile. I haven't actively watched what happened to the Q&A section but now that I have added all products (in more than one category) the Q&A has vanished from the profile. Has this to do with the number of products or because there is now a category function beneath the products which replaces the Q&A real estate on this profile? And will it come back after deleting products (in more than one category)?

Would love to hear your thoughts.
Robbert

 

[JoyHawkins]

I don't think I've ever heard of Q&A disappearing before due to products being added. Are you able to share the details of the listing so I can take a look?

 

[RobbertKleijwegt]

I don't think I've ever heard of Q&A disappearing before due to products being added. Are you able to share the details of the listing so I can take a look?

Therapeutisch Instituut Almere - Fysiotherapie - Dry Needling - Acupunctuur · Giraffeweg 2, 1338 EG Almere, Netherlands

★★★★★ · Physical therapy clinic

goo.gl

thanks for replying. I suspect the q&a has been replaced by the product category real estate. My idea is to bring back the category selection to one to see if this is the case. good idea?

 

[JoyHawkins]

The categories on the listing appear to be the issue. Categories for schools don't have the Q&A feature. It's likely one of these 2 categories you would need to delete off the listing if you want it to come back:


Meditation instructor or Acupuncture school (probably the latter).

 

[RobbertKleijwegt]

Okay will check 🙏

 

[RobbertKleijwegt]

The categories on the listing appear to be the issue. Categories for schools don't have the Q&A feature. It's likely one of these 2 categories you would need to delete off the listing if you want it to come back: Meditation instructor or Acupuncture school (probably the latter).

You are right Joy. By removing both categories the Q&A section is visible again. Thank you