Janell H

Mar 18, 2014
Reaction score
Hello experts! I have a client (an ENT doctor office) who received 3 fake Google reviews in 1 week. The 3 reviews were left on a practitioner's Google My Business listing.

The doctor has no record of any of these 3 people being patients. They are posing as patients.

How can I go about getting all 3 fake reviews removed from their Google My Business listing? We already flagged them as inappropriate using this process (Flag inappropriate reviews - Android - Google My Business Help), but that didn't do anything. What else can we do?

I can provide any information you may need so please let me know. Thanks so much!

Phil Rozek

Local Search Expert
Jul 26, 2012
Reaction score
@Janell H, I can flag the reviews if you PM me the links. (I'd like everything to be self-explanatory and don't want to read much, so hope you'll streamline as necessary.)

Besides having multiple people (preferably with good editing histories) flag the reviews, there's not much else in the golf back. Just the same, this post may help: How to Remove Fake Google Reviews


Aug 26, 2019
Reaction score
Please be advised that Google may not pull review and sometimes goes against their own code and standards. We have a hamburger restaurant that was "reviewed" by a guest who mentioned that our GM was such a spirited person that she gave free lapdances for the kids. Hamburger restaurant and lapdances don't make sense -- obviously. Owners wanted it pulled. Escalated three times providing detailed facts about our business and why this was inappropriate and should be pulled. They let this go and mentioned we needed to contact the person who posted or comment in public. General free speech over inaccuracies -- we don't get it.
Similar threads
Thread starter Title Forum Replies Date
J Fake Google Reviews How To Report The Most Effective Way? Spam on Google 1
Tim Colling Is there any point in reporting fake review companies like this one? Local Search Experts Forum 7
Margaret Ornsby reporting fake review sites Local Reviews 2
O How can I report FAKE REVIEWERS Help & Support for Google Local 6
Nick.SEOSpark Reporting Fake Reviews from Competitors Local Search 1
Jo Shaer Reporting Fake Reviews Help & Support for Google Local 7
Rich Owings How to report fake/duplicate listing Spam on Google 3
J Reporting unethical GMB practices Google My Business & Google Maps 2
Tim Kahlert How to get the insights report's csv file into a good format? NAP, Categories, Dashboard Data 6
AndySimpson Your insights are moving - New Look for Insight Reports NAP, Categories, Dashboard Data 7
swmaher Reporting Spamming Service Area Businesses Spam on Google 7
david.victor Best SEO/GMB Reporting Tools for Outreach? Consultant's Corner 4
Caroline S 1 Service Area Business, 10 Listings, Several Redressals Reported, No Action From Google - Help! Help & Support for Google Local 7
raellovepie Reported GMB keeps coming back. Need Advice Spam on Google 1
WAHamilton Spam listing reported through Redressal Form and not removed. Next steps? Spam on Google 5
raellovepie 1 Address - 9 Confirmed Listings | Best way to report? Spam on Google 5
K GMB Server Errors when trying to report a duplicate Google My Business & Google Maps 2
J How to report a temporarily closed business? Google My Business & Google Maps 4
djbaxter How spam reports are used at Google: Manual actions vs. algorithm updates Spam on Google 2
CraigJMount Mobility Reports- Apple Maps & Google Maps Local Search 2
A Form to Report Google Users for Spam? Local Search 3
Lanerizz Reporting A Business Temporarily Closed Spam on Google 0
virens Reporting SABs incorrectly set up with fixed addresses Spam on Google 12
Lanerizz Multiple Users Reporting Spam Spam on Google 2
J What is the best reporting tool for Local SEO Local SEO Tools & Software 10
Toby 39 Celsius Any feedback? GMB Profile reported repeatedly...now cannot get anyone to review and reinstate Help & Support for Google Local 4
Cordell Crowley Turnaround time when reporting a local guide Google My Business & Google Maps 1
Conor Treacy Best Method of Reporting Virtual Offices in Maps Service Area Businesses 4
PaulSteinbrueck Reporting link networks? Organic SEO 3
ianscott Incorrect Business Names/Duplicate Listings - When To Escalate To Spam Report? Spam on Google 1
StephanieNewton Local RankFlux reporting major spike in flux to local rankings🚨 Local Search 27
djbaxter New Removals report in Search Console Organic SEO 0
T Has anyone had success reporting schema spam to google? Spam on Google 5
Jorge Spammer attacks again. Tired of reporting GMB Help & Support for Google Local 27
Matthew Summers If I Report a Spammer via the Redressal Form, will said Spammer know who did it? Spam on Google 2
G Reporting a fraud calls Google My Business & Google Maps 1
ganapathy Is there any bug in Google analytics performance reports? Google News: Important Changes & Features 2
B Reporting spam Spam on Google 2
W How to report with Redressal Form Google My Business & Google Maps 8
JoyHawkins Google Maps Allows Users to Report Spammy Users Google News: Important Changes & Features 16
Tim Colling Duplicate listings at same address, which would you report? Google My Business & Google Maps 7
hajnasiewicz Google Posts: Reporting Views & Clicks Google My Business & Google Maps 5
BipperMedia GMB Insights & Local SEO Reports Recycle Bin 1
Vicky Trainor GMB Insights & Local SEO Reports Recycle Bin 1
IanJohnson GMB Insights & Local SEO Reports Google My Business & Google Maps 22
Shelly Report Duplicate Questions in Google My Business Google My Business & Google Maps 3
Conor Treacy Report Business "Doesn't Exist" - does it work? Google My Business & Google Maps 12
M Google Ads Defaulting to Account Level Call Reporting on 9-9-19 Paid Search and Local Service Ads 0
Nathan_NZ GMB Insights Reporting for 50+ Locations Local SEO Tools & Software 6
JoyHawkins New Discover Report in Search Console Google News: Important Changes & Features 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert

Top Bottom