Requesting Ownership of a SAB?

[HoosierBuff]

I'm having an issue where my client has lost access to their GMB, and they are a service area business. When you click on "own this business", it basically sets you up to set up a new business. Is there any way to wrangle control of an SAB that the client has lost ownership of?

 

[Colan Nielsen]

Since they had ownership and lost it, which would be easy for Google to see on the backend, I would start by contacting GMB support, preferably with that email, and ask them for assistance.

 

[Professor M]

just adding to @Colan Nielsen comment, this thread may help you:

https://localsearchforum.com/threads/claiming-a-gmb-listing.58354/

 

[HoosierBuff]

Thank you! I will work thru GMB support to see if that works.