Requesting Ownership of a SAB?

[HoosierBuff]

I'm having an issue where my client has lost access to their GMB, and they are a service area business. When you click on "own this business", it basically sets you up to set up a new business. Is there any way to wrangle control of an SAB that the client has lost ownership of?

 

[Colan Nielsen]

Since they had ownership and lost it, which would be easy for Google to see on the backend, I would start by contacting GMB support, preferably with that email, and ask them for assistance.

 

[Professor M]

just adding to @Colan Nielsen comment, this thread may help you:

Claiming a GMB listing

I am trying to claim a SAB and when I go to it on the Map, "Claim this listing" or "manage this Listing" are not available and when I try going to the GMB dashboard to add it, it's not coming up as an option and it trying to create a new listing. How do I find this option for this GMB Profile...

localsearchforum.com

 

[HoosierBuff]

Thank you! I will work thru GMB support to see if that works.