ccbackus

Member
Joined
Nov 19, 2014
Messages
13
Reaction score
2
I've created a "review sheet" and a separate e-mail "review request" for a client, and the link for Google Maps takes about 4 clicks to get through to where I can write a review. Here's a similar map link: https://goo.gl/maps/KhNDbEMSzDo.

When I open up the link by itself from my iPhone e-mail client, it takes me directly to the Google Maps app. I click on the company name and can quickly scroll down to leave a review.

When I use the same URL as an embedded hyperlink behind a image of a Google icon, then it opens up Safari, and then it takes me about 4 clicks to get through to where I can leave a review.

Any thoughts on how to make it simpler for clients? Should I just put the hyperlinks underneath the icons instead of embedding them? I was trying to make it easier for the end user, but it's not working. (However, it worked fine for the other three review sites I included as options.)

FYI, either link from Chrome on my desktop yields the same results, and I can leave a review easily.​


 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Thanks for posting a new thread Craig. I'll Tweet this and see if we can get some smart folks to share the best way to make this easier.
 

Jon Hall

Member
Joined
Jul 11, 2013
Messages
129
Reaction score
56
Hi Craig,

I agree that targeting the Google Maps app on mobile can be the most streamlined and effective way of getting G+ reviews. I say stick with it! :)

You might try using a URL that specifically targets the Google Maps app on iOS, using the comgooglemaps protocol. For your example business, it's something like:
comgooglemaps://?q=White%20Chapel%20Estate,7601%20Precinct%20Line%20Rd%20,North%20Richland%20Hills,TX,76182&center=32.885396,-97.18653&zoom=15

To target the Google Maps app on Android, you'd build a slightly different link:
geo://32.885396,-97.18653?q=White%20Chapel%20Estate,7601%20Precinct%20Line%20Rd%20,North%20Richland%20Hills,TX,76182

This is the approach we take with our platform, and it has served us (our users) well. But we have the advantage of having reviewers on a landing page where we can auto-detect their device and serve them the right link. I haven't tried your specific approach.

Jon
 
Last edited:

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Thanks Jon,

Was just thinking about pinging you to see if you could help on this one.
Figured you'd have some good advice.

Thanks!
 

Jon Hall

Member
Joined
Jul 11, 2013
Messages
129
Reaction score
56
Was just thinking about pinging you to see if you could help on this one.
Figured you'd have some good advice.

Thanks, Linda! Ping me anytime. My "social listening" skills are pretty lackluster these days, LOL.
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Jon, did you know you can subscribe to just this section of the forum - the reviews forum and be alerted by email when new review discussions pop up?
 

Jon Hall

Member
Joined
Jul 11, 2013
Messages
129
Reaction score
56
Jon, did you know you can subscribe to just this section of the forum - the reviews forum and be alerted by email when new review discussions pop up?

Ah! One day I'll get the hang of how this Internet thingy works ;) Subscribed.
 
Similar threads
Thread starter Title Forum Replies Date
C Good Review Request Management Platform? Local Reviews 2
S Review Request - Business Card - Text optimization? Google My Business & Google Maps 24
C Simple & Cheap Multi-Location Review Request Email Generator? Local Reviews 3
Garrett Sussman 25 Email Review Request Subject Line Templates Local Reviews 2
Garrett Sussman 40 Situational SMS Templates For Requesting Reviews Local Reviews 6
Garrett Sussman 6 Review Request Scripts For Your Support and Sales Team Local Reviews 2
Garrett Sussman 3 Insights For Crafting An Effective Review Request Email Drip Campaign Local Reviews 3
Garrett Sussman 5 More Unique Email Templates for Requesting Online Reviews Local Reviews 4
Garrett Sussman Want Amazing Reviews? Make a Face-to-Face Request Local Reviews 2
Garrett Sussman 7 Unique Email Templates for Requesting Online Reviews Local Reviews 0
F Free Review Request Email Form - Personal & Effective Local SEO Tools & Software 4
D Directions Requests Coming From The Entire Country Local Search 4
BenFisher Google My Business Adding Reinstatement Request Google My Business & Google Maps 0
A GSC request indexing feature is currently disabled. Is there another option to request indexing? Organic SEO 1
djbaxter GMB Progress Status Of Reinstatement Request Google My Business & Google Maps 7
J Change Name Request Contact Us Messages 0
CraigJMount 10-Minute Survey Request for People Who Have Hired SEO Agencies Local Search 1
Theo1313 A lot of Unknown Users Requesting GMB Access Google My Business & Google Maps 12
EmilyW Need Help w/Requesting New GMB Postcard Google My Business & Google Maps 1
EmilyW Requesting new postcard: extra steps? Google My Business & Google Maps 2
djbaxter Google Discards Duplicated Reconsideration Requests Google My Business & Google Maps 3
Lanerizz Google My Business Support Request Question Moving or Name Changes 1
L Unable to Verify after Requesting Access Google My Business & Google Maps 3
K Request to Manage GMB Listing as Site Owner Google My Business & Google Maps 6
A Ownership Request Options Google My Business & Google Maps 3
D Requested ownership, didn't hear back - What now? Multi-Location Issues 5
Amy Toman In Request A Quote dropdown, where does G source the fields? Google My Business & Google Maps 3
Tim Colling VERY quick response to three reinstatement requests Google My Business & Google Maps 1
andykuiper Request A Quote button on GMB Google My Business & Google Maps 12
T Not Receiving GMB Access Requests Google My Business & Google Maps 5
freerunr Turn off access request notifications? Help & Support for Google Local 2
J Tool Request: Ability to tell me all categories that a Google Maps listing has Local SEO Tools & Software 4
D Legit requests? Websites, Software, and Security 0
J Customer requesting help with SEO optimization for "Customer Name" Keyword Ranking Google Local 101 9
Tim Colling Keyword stuffing in GMB name, Product Expert escalation requested Local Search Experts Forum 3
vivekrpatel Request to Create New Thread Contact Us Messages 1
Kevin Marshall Does Using Fetch As Google and Requesting Indexing Have Any SEO Benefits? Local Search 7
J Guest post Request Contact Us Messages 1
Chaddow Issue with requesting access to a location Google My Business & Google Maps 4
JoshuaMackens Too Many Postcards Requested Google My Business & Google Maps 19
Tim Colling Mapspam Case - Google Product Expert assist request Google My Business & Google Maps 7
Chris Ratchford Hibu claimed a new GMB listing w/out client's consent- rejected owner request Google My Business & Google Maps 11
OnlineLobstar GMB Insight: Why Two Different Dataset When It Comes to Direction Request? Google My Business & Google Maps 3
travelincat Google+ pages request from Google Local Search 5
djbaxter GDPR Account Deletion Requests: Procedure Admin Stuff 1
M *HELP* What to do when current owner denies transfer request. Google My Business & Google Maps 4
S Google creating duplicate instead of "request access" option Google My Business & Google Maps 14
H Software to manage customer requests/Orders? Consultant's Corner 0
C Least Expensive Service for Issuing/Tracking Feedback Requests Local Reviews 2
S Request for Information regarding Traffic Flow from google maps Google My Business & Google Maps 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom