GMB Product Expert
- Oct 28, 2016
- Reaction score
Received this email from Google today re: one grocery location where I tested adding "Delivery Available" to the business name two weeks ago. I removed "Delivery Available" from the business name yesterday afternoon during maintenance as it did not seem to do me a bit of good. Attached is a copy of the message.1- they did not update their help section
2- this advice is primarily targeted at restaurants/grocery stores so if I were in a high risk category I wouldn’t think about it
3- Google’s view and yours should answer the question: is it in the best of the consuming public.
4- so if a grocery store or restaurant is currently offering curbside pick that clearly qualifies
5- if it were me I would not worry about suspensions (google has been lax on name spam in most categories) and if it is in the best interest of your consumer just do it.
Two weeks later I received the attached message from Google indicating that adding "Delivery Available" to grocery business name is in conflict with Google Quality Guidelines. Way too much confusion during COVID-19.24 hours and status remains "Pending Edits" after adding "Delivery Available" to one grocery location business name. I had intended to apply to all delivery locations but took a test and see approach.